News

18.02.2025

EAEU countries' general approaches to reviewing consumer protection legislation approved

At its meeting held on February 18, the Eurasian Economic Commission's Board approved the topic of information work on consumer rights protection in the Eurasian Economic Union for 2025: “Consumer in the Spotlight: From Balance of Interests to Fair Dispute Settlement”. It emphasizes the importance of consumer rights protection in developing the EAEU common market.

In their joint activities in this field, the Union countries strive to balance the interests of business and society, creating fair and safe conditions for all market participants.

The Commission's Board also approved the Member States' general approaches to conducting reviews of consumer protection legislation. The States were recommended to study the completeness and efficiency of relevant regulatory documents to ensure the protection of buyers' safety and health, their economic interests, access to information, and dispute resolution mechanisms.

The adopted recommendations are aimed at providing unbiased and systematized information on legal regulation in the field of consumer rights protection. Owing to their application, the Union States will be able to identify existing gaps and adapt their regulations to market changes and public needs.

The review results will be considered at meetings of the relevant Advisory Committee to develop solutions aimed at strengthening the protection of citizens' rights.

The Board's recommendations were adopted in accordance with the Joint Action Program of the EAEU countries on consumer rights protection.